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I Am Missing Payout Reports
I Am Missing Payout Reports
Ryan Bredemeyer avatar
Written by Ryan Bredemeyer
Updated over a week ago

If you have few or no Payout Reports in HelloProfit, you may never have requested automatic scheduling to Obtain Settlement Report Data from Amazon.

In the event that individual Payout Reports are missing, you'll need to request these Reports from Seller Central so that we can retrieve them from Amazon via our API call.

To do so, log into Seller Central and request your Reports from Reports > Payments > All Statements. Click on the Request Report button next to the Report(s) in question and shortly they should be made available via the API for retrieval in HelloProfit.

After completing the above, please allow 12-24 hours for HelloProfit to retrieve, parse, and display your Reports in HelloProfit.

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