If you have few or no Payout Reports in HelloProfit, you may never have requested automatic scheduling to Obtain Settlement Report Data from Amazon.
In the event that individual Payout Reports are missing, you'll need to request these Reports from Seller Central so that we can retrieve them from Amazon via our API call.
To do so, log into Seller Central and request your Reports from Reports > Payments > All Statements. Click on the Request Report button next to the Report(s) in question and shortly they should be made available via the API for retrieval in HelloProfit. After completing the above, please allow 12-24 hours for HelloProfit to retrieve, parse, and display your Reports in HelloProfit.
Please Note: We prefer to use the Download Flat File for V2. That's why HP isn't getting the report. The report that we want Amazon to generate automatically is "_GET_V2_SETTLEMENT_REPORT_DATA_FLAT_FILE_V2_".