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How To: Consolidate billing cycles for Multiple HelloProfit Merchant Accounts?
How To: Consolidate billing cycles for Multiple HelloProfit Merchant Accounts?
Derrick Wallis avatar
Written by Derrick Wallis
Updated over a week ago

Related Resources:
โ€‹Additional Merchant Account

When a customer requests additional HelloProfit accounts, they are billed the same day (which in most cases it will be different then the normal billing cycle). Please Note: Once the billing cycle merge takes place you will receive credits and/or prorations so give it around one or two billing cycles before you see your normal subscription cost.

Question: How do I change this?

Answer: It's a simple solution by emailing Customer Support and requesting the following below.

Title: Merge Billing Cycles

Body of your message:ย 

Use this message if you are STILL IN TRIAL:

"Hello, I am requesting that you merge my billing cycles so that all my billing can take place on the same day. I am aware that I'm still in trial and you have my permission to end my Trial early & charge my card on file so that all my billing will take place on the same day. Thank You HP!

Use this message if you are BEYOND TRIAL:

"Hello, I am requesting that you merge my billing cycles so that all my billing can take place on the same day. Thank You HP!
โ€‹

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