HelloProfit allows you to track your promotional products/ give aways. Do this by navigating to your Orders List (Main Menu > Orders > Order List) use the Smart Search feature to select the Product 1st, Promotion 2nd and then the date range.
You also have the ability to dig into this data by exporting your promotions. Once you have that data selected export the data to an excel file by clicking Action > Export These Orders.
Go back to the Main Menu and click on Reports > Download Exports click the green Download button and the report will download to an excel file. Once your file is exported to an excel file you can then apply your filters.
PLEASE NOTE: External benefits, lighting and prime deals will not show up in HelloProfit until it's considered shipped because they are not considered a promo since they do not have a promo codes associated with it. If you find a specific order that was shipped but does not reflect the discounted price please forward that order number to us to investigate.